A clear point of contact for your order.
01 / BEFORE ORDERING
Check your delivery details.
Enter your full delivery address during checkout to review the shipping options and charges available for your order. If your destination does not show an option, contact us before paying.
02 / AN EXISTING ORDER
Tell us your order number.
For delivery questions, address corrections or an item that arrived damaged, email tongxie972@gmail.com with your order number and a description of the issue. For damaged items, include photographs of the item and packaging.
03 / RETURN ENQUIRIES
Contact us before sending an item back.
Include your order number and reason for the return enquiry so our team can provide the applicable instructions. This help page does not create a separate return window or guarantee a refund.